Information Governance

Information Governance helps organizations to manage cases, content and processes.

  • Subareas
  • ECM - Enterprise Content Management
  • BPM – Business Process Management
  • Middleware
Information Governance

It is fundamental to have agile solutions that are adaptable to customer’s reality, needs and growth and that can be flexible in architecture.

How can we identify, manage and structure your enterprise’s data?

IBM ECM has identified five capabilities, or focus areas, that organizations typically rely on to meet their information management goals:

  • Identifying content that will provide the most value;
  • In order to do that, you must first capture it;
  • Activate it to optimize outcomes;
  • Socialize it for better collaboration and offer access to all stakeholders;
  • Analyze it for new insights;

Throughout the process, you must ensure security and compliance, manage it throughout its lifecycle, and effectively control the cost of managing the content and associated processes.


Nowadays, more than 80% of enterprise’s data is unstructured, such as documents, intranet pages, among others. There is valuable data stored in emails, video, paper, social media and so on, that needs to be mined to extract insights and maximize it. Therefore, it is fundamental to have agile solutions that are adaptable to customer’s reality, needs and growth, and that can be flexible in architecture.

According to customers, a major challenge is identifying the content that will provide the most value. In order to do that, Information Governance is determinant.

There are some important concepts in this area to take into account such as Mobility, Compliance and Unlocking Insight from Unstructured Information.

Products and Solutions

How can our products anonymize data to guarantee Information Governance?

A solution supporting the complete life cycle of Digital Identities and access management, in compliance with the GDPR norms.


ECM - Enterprise Content Management

Based on IBM FileNet, IBM Enterprise Content Management Platform is a shared foundation that delivers transactional and business content to people, processes and devices. It supports hundreds of content with industry leading security and governance capabilities and scales, to meet the demands of organizations from any department to an entire enterprise. It also manages your content where it is created, whenever it is needed, and deploys in the cloud, on-premise, or hybrid to gain a competitive edge and maximize profits.

Here IBM Datacap also takes a very important role. Quickly and effectively, it captures content from multiple channels by automating the extraction of data from both paper and digital documents wherever and whenever it originates. With the close real-time digitization of this information, organizations can improve productivity and accelerate business processes to enable faster responses to customers, ensuring data governance.

BPM – Business Process Management

With IBM Case Foundation used for document centric workflows or with IBM BPM for business process workflows, organizations are able to discover, document, automate, and continuously improve business processes to increase efficiency and reduce costs.


Due to the continuous growth of applications used by organizations internally and to connect with the rest of the world, middleware technologies are increasingly significant, especially to data governance. Companies and organizations are now building enterprise wide information systems by integrating previously independent applications with new software developments. The integration process may involve legacy applications, which may be used only with or through a non-modifiable interface, and this is where Middleware systems can help. The objective of Middleware systems is to mediate and orchestrate that internal or external interaction between applications. Therefore, a Middleware system should be robust and flexible, and should provide connectivity and universal data transformation in heterogeneous IT environments.

To address this area, PDMFC has competences in ORACLE and IBM platforms. PDMFC is able to offer turnkey projects from selling the platform, install, configure to extend and maintain it.